Privacy Policy

Last Updated: August, 2024

Welcome to neschta.com. At Neschta, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

a. Personal Information

Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and other details necessary for account creation.
Payment Information: Credit/debit card numbers and billing information (processed through secure third-party payment processors).

b. Non-Personal Information

Usage Data: IP address, browser type, operating system, referring URLs, and pages viewed.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

c. Product Information

Product Registration: Details related to the products you purchase from us, including serial numbers, warranty information, and user feedback.
Support Requests: Information provided when requesting customer support or technical assistance.

2. How We Use Your Information

We use the collected information for the following purposes:

To Provide Services: Processing orders, delivering products, and providing customer support.
To Improve Our Website and Products: Analyzing usage trends and feedback to enhance user experience and develop new products.
To Communicate With You: Sending updates, newsletters, promotional offers, and responding to inquiries.
To Comply With Legal Obligations: Fulfilling regulatory requirements and responding to lawful requests from public authorities.
For Marketing and Advertising: Customizing our communications and targeting our marketing efforts.

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:

Service Providers: Third-party vendors who assist in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
Legal Compliance: When required by law or to protect our rights, privacy, safety, or property, or that of others.
Business Transfers: In connection with a merger, sale, acquisition, or other business transaction, where your information may be transferred as part of the assets involved.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, secure servers, and access controls to prevent unauthorized access, alteration, disclosure, or destruction of your data.

6. Your Rights and Choices

Depending on your location and applicable laws, you have certain rights regarding your personal information:

Access and Correction: You have the right to access and correct any personal information we hold about you.
Deletion: You may request the deletion of your personal information, subject to legal and contractual restrictions.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. International Data Transfers

As Neschta operates globally, your information may be transferred to, stored, or processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

8. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse these websites, and this Privacy Policy does not apply to them. We encourage you to read their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@neschta.com
Mailing Address: Unit 1, No. 10, Dabestan St., Azadegan Blvd., Amirabad, Tehran, Iran.
Postal Code: 1437673554
Phone: +98 21 9155 40 10

By using our website, you consent to the terms of this Privacy Policy.